Privacy policy

Privacy Policy

Last Updated:6/6/2026

Welcome to [TrendKart] ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through payment providers)
  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Viewed
  • Time Spent on Site
  • Referral Sources
  • Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Send order confirmations and updates
  • Improve website functionality and user experience
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional emails and marketing communications (with your consent where required)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve site performance
  • Deliver relevant advertisements

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

Payment Processors

  • Razorpay
  • PayU
  • Cashfree
  • Stripe
  • PayPal
  • Other secure payment providers

Shipping and Logistics Partners

  • Delhivery
  • Blue Dart
  • DTDC
  • India Post
  • Other courier partners

Analytics and Marketing Services

  • Google Analytics
  • Google Ads
  • Facebook/Meta Pixel
  • Shopify Analytics
  • Other advertising and analytics tools

These third parties may collect and process information according to their own privacy policies.

We recommend reviewing their privacy practices before using their services.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Our website uses industry-standard security practices, including encrypted connections (SSL/TLS) where applicable.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

7. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is processed
  • Lodge a complaint with an appropriate authority

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you:

  • Promotional offers
  • Product updates
  • Newsletters
  • Special discounts

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

10. Compliance with Indian Laws

We aim to comply with applicable Indian laws relating to privacy and data protection, including relevant provisions under:

  • The Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

 

By using TrendKart ,you acknowledge that you have read and understood this Privacy Policy and agree to its terms.